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FAQs

General

What is Akari?

Akari means light in Japanese, and we are a membership-based neighborhood sauna studio that provides accessible and rejuvenating experience for people of Williamsburg, Brooklyn, and beyond.

Can I walk-in?

Members can come by any time during business hours. No walk-ins allowed for non-members.

Can I do a trial before committing?

We don't offer trials at this time in an effort to ensure the space never exceeds capacity for our members.

What should I bring?

Bathing suits. Clean towels and slippers are available.

Is there an age limit?

Must be 18 years or older.

Are all facilities gender-neutral?

Yes. Facilities are not separated by gender.

Can I book the entire sauna for a private session or an event?

For private bookings and event inquiries, please email [email protected].

Scheduled maintenance & deep cleaning

While we clean throughout the day and deep clean every night, we will be closed on the 1st Friday of every month for maintenance. We appreciate the understanding in our effort to keep the space up to the highest standards as possible!


Upcoming Closures:

November 1st, 28th
December 6th, 24th & 25th

Membership

What are your membership options?

All membership tiers are currently sold out.

How many memberships are available?

We limit total memberships to ensure facilities remain within capacity, guaranteeing the best experience possible.

What is your cancellation policy?

You can cancel your membership at any time - all we ask is email us at [email protected] at least 72 hours before your monthly bill date.

If you decide to cancel your membership, please keep in mind that you won't be able to retrieve the original price you signed up for, and there's no guarantee you can reclaim your membership spot in the future as our prices and availability may change over time.